Covid-19 Update

Information regarding orders that are currently being processed, and transparent advice for those planning to place an order soon. This page will be updated as new information comes to hand.

Last Updated: December 24, 2021

If Your Country Has Gone Into Lockdown ...

If your country has gone into lockdown, you should probably expect delays.

Your postal service may be operating at reduced capacity to protect postal workers. For futher information please refer to your local postal service.

Countries known to be affected by delays

(As of July 29, 2021): Australia, Canada, Thailand.

Please be aware that due to congestion with your postal service, or if your country has gone into lockdown - delays are beyond our control.

Please see Actual Delivery Times for further information on expected wait times.

Australia

Parts of Australia are in lockdown to curb the spread of Covid-19 in the community. Please expect delays in greater Sydney areas, which may also extend to Melbourne depending on how the situation progresses.

Canada

Canada Post is currently experiencing significant backlogs at their Vancouver and Toronto processing facilities of up to 10 days. As a result, please expect delays in the processing and last mile delivery of items dispatched to Canada.

Thailand

Please note that Thailand Post have advised that there will be significant delays in processing of all mail destined to Thailand due to rising COVID cases in their community. Delays are expected during the timeframe of 26 April - 4 May 2021.

Thinking About Placing an Order?

Please do not place an order with us if you are in a hurry. Understand that there may be unavoidable delays that are beyond our control.

We promise that your order will be carefully and quickly packed, and that you will be very happy with the quality of what we send you. We will tell you when we send it, but we cannot tell you exactly when it will arrive. The huge uncertainties with international air flights means that we are unable to give reliable delivery estimates.

Note: Your order will be sent using the international airmail service. There is no tracking available for this service. Once your order is sent, we will be unable to give any further information on it's progress.

Shipping Delay Information - You Can Help!

At present it is impossible to predict what shipping delays are likely to be. Many countries are implementing lockdowns or reducing their postal service, affecting delivery times.

So we are collecting information on actual delivery dates to get some idea of the delays we can expect.

If you have placed an order with us, please send us an email to let us know when it arrives. We'll publish basic data below (anonymous of course), to help understand what delays are likely to look like going forward.

Actual Shipping Delays to USA / Canada

Actual Shipping Delays to U.K.

Actual Shipping Delays to Europe

Actual Shipping Delays to Asia/ Pacific

Actual Shipping Delays to Central/ South America